Shipping Policy
Shipping Policy – Mxlwear
At Mxlwear, we are committed to providing a reliable and efficient shipping experience for all customers. This Shipping Policy outlines important information regarding order processing, shipping times, delivery expectations, and related shipping procedures.
By placing an order through Mxlwear, you agree to the terms outlined below.
1. Order Processing
All orders are processed within 1–3 business days after payment has been successfully received.
Please note:
- Orders are not processed on weekends or public holidays
- During periods of high demand, processing times may be slightly extended
- Customers will receive a confirmation email once their order has been successfully placed
After your order has been processed and shipped, a shipping confirmation email with tracking information (if available) will be sent.
2. Shipping Times
Estimated delivery times may vary depending on the customer’s location, shipping carrier, customs processing, and seasonal demand.
Estimated Shipping Times
- United States: 5–12 business days
- Canada: 5–12 business days
- Europe: 6–14 business days
- Australia & New Zealand: 7–15 business days
- International Orders: 7–20 business days
Please note that these delivery estimates are not guaranteed and may occasionally be affected by external factors beyond our control.
3. Shipping Costs
Shipping costs are calculated at checkout based on the customer’s location and selected shipping method.
From time to time, Mxlwear may offer:
- Free shipping promotions
- Discounted shipping rates
- Limited-time shipping offers
Any active shipping promotions will be clearly displayed on our website.
4. Tracking Information
Once an order has been shipped, customers may receive tracking information via email.
Please allow several business days for tracking updates to appear within the carrier’s system.
In some cases, international shipments may experience temporary tracking delays while packages move between shipping facilities or customs checkpoints.
5. Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country.
These charges are determined by local customs authorities and are the responsibility of the customer.
Mxlwear is not responsible for delays caused by customs clearance procedures.
6. Delayed or Lost Packages
While we work closely with our shipping partners to ensure timely delivery, occasional delays may occur due to:
- Weather conditions
- Carrier disruptions
- Customs processing
- High seasonal demand
- Incorrect shipping information provided by the customer
If your package appears delayed or lost, please contact our support team and we will do our best to assist you.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping and contact information at checkout.
Mxlwear is not responsible for orders shipped to incorrectly entered addresses.
If you notice an error in your shipping information, please contact us immediately at:
We cannot guarantee address changes once an order has been processed or shipped.
8. Split Shipments
In certain situations, orders containing multiple items may be shipped separately depending on product availability, warehouse locations, or packaging limitations.
Customers will not be charged additional shipping fees for split shipments unless otherwise stated.
9. Delivery Confirmation
Once tracking information indicates that an order has been successfully delivered, Mxlwear is not responsible for lost or stolen packages left unattended after delivery.
Customers are encouraged to ensure a secure delivery location when placing orders.
10. Contact Information
If you have any questions regarding shipping, delivery times, or order tracking, please contact us:
Mxlwear
📧 Email: info@Mxlwear.com